Terms of Purchase for Kendra Scett

Welcome to Kendra Scett. These Terms of Purchase govern your purchase of products (including necklaces, huggie earrings, band rings, and more) from our website. By placing an order, you agree to comply with these terms. Please read them carefully before making a purchase.

Order Placement and Confirmation

When you place an order on our website, you are making an offer to purchase the selected products. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud. If your order is accepted, we will send you an order confirmation email with details of your purchase, including your order number, items ordered, and total amount due (in USD).

Pricing and Payment

  • All product prices on our website are displayed in USD (United States Dollars) and are inclusive of applicable taxes, unless otherwise stated.
  • We accept various payment methods, including credit cards (Visa, Mastercard, American Express, etc.) and other secure payment options as indicated on our website. By providing your payment information, you authorize us to charge the total amount of your order to the specified payment method.
  • We take measures to ensure the security of your payment information, but we are not liable for any unauthorized use of your payment details if such use is due to circumstances beyond our control.

Shipping

  • Processing Time: Orders are typically processed and shipped within 1-3 business days from the date of order confirmation.
  • Delivery Time: Once shipped, delivery is estimated to take 6-12 business days, regardless of the destination (domestic or international).
  • Shipping Costs: We offer free global shipping on all orders, with no minimum purchase required.
  • Shipping Providers: We work with trusted shipping carriers to deliver your orders. A tracking number will be provided once your order has been shipped, allowing you to monitor the progress of your delivery.
  • Delivery Responsibility: We are not responsible for delays in delivery caused by factors beyond our control, such as customs clearance issues, natural disasters, or carrier delays. It is your responsibility to provide accurate shipping information. If a delivery is unsuccessful due to incorrect address details, you may be required to pay additional shipping fees for re-delivery.

Returns and Refunds

  • Return Period: You may return any unused, undamaged, and unworn products within 60 days from the date of delivery for a full refund. Products must be returned in their original packaging, with all tags and accessories intact.
  • Return Process: To initiate a return, please contact our customer service team at [email protected] with your order number and details of the product(s) you wish to return. We will provide you with instructions on how to return the items.
  • Refund Processing: Once we receive and inspect the returned items (to ensure they meet the return criteria), we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase. Please note that the time it takes for the refund to appear in your account may vary depending on your bank or payment provider.
  • Non-Returnable Items: Customized or personalized products are not eligible for return, unless they are defective or damaged upon receipt.

Product Information

We strive to provide accurate descriptions, images, and pricing for all products on our website. However, we do not warrant that product descriptions or images are error-free, complete, or current. In the event of a discrepancy, we reserve the right to correct the information and, if necessary, cancel your order and provide a refund.

Limitation of Liability

Kendra Scett shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your purchase or use of our products, including but not limited to loss of use, loss of profits, or delays in delivery, except where such liability is mandatory under applicable law.

Changes to Terms

We reserve the right to modify these Terms of Purchase at any time. Any changes will be posted on this page, and the revised terms will take effect immediately upon posting. Your continued use of our website or placement of orders after the changes are posted constitutes your acceptance of the updated terms.

Contact Us

If you have any questions or concerns regarding these Terms of Purchase, please contact us at [email protected].